Frequently Asked Questions

How Many Letters do I get a month?

You'll receive two letters per month in week 1 or 3 of each calendar month.

What are artifacts?

The majority of our letters are sent with artifacts unique to the content within the letters. They are collectible worthy items that will remind you of what was shared in the letters. Some letters will even come with an artifact to leave in the wild... with hopes that the finder will need this community too.

Can I skip a month?

Yes. When you sign up you'll be sent account details so you can log in and adjust your subscription.

How do I cancel?

Never. Just kidding. We hate to see you go, but you can cancel anytime by logging into your account at the top right of our website. Once logged in, go to"Manage subscriptions" to skip, pause, or cancel your plan. If you have any trouble, email us at info@understudyco.com, and we'll take care of it for you.